For your security we still use a secure 128 bit encrypted site for the application page! No cost - No obligation! |
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Home Loan Haven, Inc. 1-800-996-3450 SECURITY STATEMENT, PRIVACY POLICY, &
"COOKIES"
ADDED 11:10 AM How Do We Protect Your Account? Who has access to the information that I provide to HOMELOANHAVEN? How does HomeLoanHaven protect my information? What is SSL and How Does It Protect Me? What if I need to change the personal information I previously disclosed? What is a "cookie" and how does it work? Who can I contact if I have any questions regarding my privacy?
Encrypted Data
After you have entered your information, the encrypted data is transported between our systems and our alliance systems. Ensuring the security of your financial transactions is never a finite process for us. We use professional security experts to manage and monitor 24-hours a day, 7-days a week to help ensure that your information is secure.
What information does HOMELOANHAVEN� ask for and how is it used?
Information Collected from Consumers
On both our applications we only ask for specific information such as your name, social security number, property information and income. This information is used to properly match you up with the lender. This information then gets forwarded to four lenders that match your criteria. The lenders then will follow up with you on the information you supplied. Once you choose a lender that you want to work with, the data collected from you will then be subject to and used in accordance with the lender�s privacy policy. You will also get a conformation e-mail from Homeloanhaven stating that we have received your information.
Information Collected from Brokers
When our brokers register for services provided by HOMELOANHAVEN�, they are asked to provide certain information such as their name, business address, contact information, and company description. We only ask for this information so that our account managers and Web site coordinators can maintain quick, effective communication and constantly personalize our business services to your requirements. Your registration, contact information, and any passwords you may be issued are also required for your secure movement and transaction processing throughout our Web site.
Automatically collected information for tracking purposes only
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user�s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We make every effort to protect our partners, affiliates, and individual consumers, but we do not control the privacy policies or business practices of third-party Web sites that link from HomeLoanHaven.com.
Do I get to choose what information I disclose?
Brokers: Our Brokers can always choose whether or not to disclose personal or business information through HOMELOANHAVEN�. Certain information is of course required for registration and to establish and securely manage your HOMELOANHAVEN account, but other requested information may be optional. Specific questions about what information is currently required should be addressed to the account manager and Web site coordinator who establish your account.
Who has access to the information that I provide to HOMELOANHAVEN?
How does HomeLoanHaven protect my information?
When you submit personal information on this Web site, we will protect your information both online and offline. When you submit sensitive information (such as social security number), that information is encrypted and is protected with the best encryption software in the industry - (Secure Socket Layer). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just �surfing�. We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store the personal information you provide on computer systems with limited access that are located in secured facilities. HomeLoanHaven.com�s employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our website, you can send an email to support@homeloanhaven.com insert email address] What is SSL and How Does it Protect Me? SSL protocol provides secure communications on the Internet. Essentially, SSL does three things:
What if I need to change the personal information I previously disclosed? You may do this one of two ways either by sending an e-mail to customersupport@homeloanhaven.com state the information that you want us to delete or change and we interne will make those changes and notify you by e-mail with-in 24 hours or you may call us directly at: 800-996-3450. If you already have been contacted by one of our national lenders you should also contact them immediately so they may change the information as well.
What is a cookie and how is it used? Homeloanhaven does not use cookies Who can I contact if I have any questions regarding my privacy?
What does HomeLoanHaven do with the non-public personal information it receives from consumers? HOMELOANHAVEN provides a wide range of services to consumers. In connection with these services, HOMELOANHAVEN often receives non-public personal information about the customers. Except as permitted by law, HOMELOANHAVEN does not share, disclose or otherwise use non-public personal information that it receives from its customers. Federal privacy regulations limit the manner in which HOMELOANHAVEN may re-use or re-disclose this information, and HOMELOANHAVEN complies with these regulations.
Notification of Changes
Questions specifically regarding this HOMELOANHAVEN� statement of privacy policy should be directed to customer customersupport@homeloanhaven.com
Phone: 800-996-3450 Or you may contact support at: Homeloanhaven 355 N. Lantana street , #658 Camarillo , Ca 93010
Home Loan Haven, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.homeloanhaven.com. Because this Web site wants to demonstrate its commitment to our users� privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have any questions regarding this privacy statement please do not hesitate in contacting us. Email your questions to customersupport@homloanhaven.com . If you do not receive acknowledgment of your inquiry or your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process at http://www.truste.org/consumers/watchdog_complaint.php . TRUSTe will serve as a liaison with the Web site to resolve users concerns
128-bit High Encryption Browsers
We require you to use a secure browser to access account information and perform transactions. This helps to ensure that the information you access is secure and confidential.
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